As a coach, I’ve spent years observing the dynamics of Scrum teams and the critical responsibilities that drive their success. One recurring debate I often consider is who should own both impediments and improvements. Drawing from my experience, I believe that there is a strong argument to say that the Scrum Master should take charge of both areas. Here’s why.

In the Scrum framework, the Scrum Master is the facilitator of progress. Traditionally, they own impediments. Their job is to identify and remove these roadblocks quickly to keep the team moving forward. However, I’ve noticed that the distinction between impediments and improvements can sometimes be a bit fuzzy. Both are fundamentally about enhancing the team’s flow and productivity. Impediments might be immediate issues like technical debt or inefficient processes, while improvements are usually identified during retrospectives and aim to optimize our work over time.

Having the Scrum Master own both impediments and improvements offers a holistic approach to team facilitation. This dual responsibility allows them to implement a unified strategy that addresses both immediate concerns and long-term enhancements. 

Moreover, it’s crucial to prioritize tasks based on the value they add, not just on whether they’re classified as impediments or improvements. Both types of tasks ultimately aim to enhance the team’s efficiency and product quality. By focusing on what adds the most value to the team’s progress, we can ensure a more balanced perspective. This means weighing the urgency of impediments against the potential benefits of improvements.

In my experience, when Scrum Masters own both impediments and improvements, it streamlines productivity and promotes continuous growth. Prioritizing based on value ensures that both immediate issues and long-term enhancements are effectively addressed. This strategy not only keeps the team’s momentum going but also fosters a culture of ongoing improvement, which is essential for any Agile team’s success.

Definitions:

Impediment: An impediment is any technical, personal, or organizational issue that inhibits progress on delivering a product to the customer.

Responsibility: 

  • The team is responsible for exposing impediments as they arise. 
  • The Scrum Master is responsible for resolving these impediments as quickly as possible.

Improvement: An improvement refers to changes or enhancements made to the team’s processes, practices, or tools to increase efficiency, quality, or productivity.

Responsibility: 

  • The team collectively identifies areas for improvement, often during retrospectives.
  • Improvements are implemented continuously, daily, or on a cadence. The team inspects and adapts their processes to incorporate these improvements.