While OKRs (Objectives and Key Results) are a popular performance management tool that can be effective for driving progress towards long-term outcomes, they may not be the best fit for…
Date Archives February 2023
Understanding Structural Issues in Your Operations Model with OKRs
When it comes to implementing OKRs, it’s important to understand that they need to be aligned with your organisation’s overall strategy and structure. This can be challenging, especially when cascading…
Aligning Your Ops Model for Customer Value: Output vs. Outcomes
In the world of business, the term ‘Ops Model’ is often used to describe the structure and processes that an organisation uses to deliver value to its customers. There are…
What is an Ops Model and How Does it Work?
The Ops Model is a framework that revolves around system thinking in complex environments. It is centred on the groups or nodes within the system and the relationships or networks…